Privacy Policy

Who we are

Chroma Software Solutions ("Chroma", "we", "us") is a software development company based in Thessaloniki, Greece. You can reach us at info@chroma-software.gr.

What data we collect

When you use our contact form, we collect:

• Your name and email address
• Company name (if provided)
• Your message and any product you are interested in
• Technical metadata such as browser user-agent and IP address for spam prevention

When you browse our website, we may collect anonymised usage data through analytics tools (only if enabled — see Cookies below).

How we use your data

• To respond to your enquiries and provide our services
• To improve our website and understand how visitors use it
• To prevent spam and abuse of our contact form

We do not sell your personal data. We do not use your contact details for unsolicited marketing without your consent.

Legal basis (GDPR)

We process contact form data on the basis of legitimate interest (responding to business enquiries) and, where applicable, consent (analytics cookies).

Data retention

Contact form submissions are delivered to our team by email and retained in our mail systems according to our normal business correspondence practices, typically up to 24 months unless a longer period is required for ongoing communication or legal obligations.

Third-party processors

• Resend — transactional email delivery for contact form notifications
• Google Analytics — website usage analytics (only after you accept analytics cookies)
• Hostinger — website hosting

Cookies

Our website does not load analytics cookies until you accept them via the cookie banner. Google Analytics may set first-party cookies to measure page views and traffic sources. You can decline analytics cookies and still use the site, or block cookies in your browser settings at any time.

Your rights

Under the GDPR, you have the right to access, rectify, erase, restrict, or port your personal data, and to object to processing. To exercise these rights, email info@chroma-software.gr. You may also lodge a complaint with the Hellenic Data Protection Authority (HDPA).

Changes

We may update this policy from time to time. Material changes will be reflected on this page with an updated date.